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  • Reward your ritual

    Refer a Friend

    FAQ

    All you need to do is create an account with our store—it's that simple!

    Your Ritual Rewards account will be automatically linked to your shopping activity, and you'll be all set to begin earning points.

    Simply click the Ritual Rewards panel launcher in the bottom left corner of your screen.

    There, you'll be able to view your points balance, find additional ways to earn points, and use your points balance to redeem discounts.

    *Note: You need to be signed in to access your account detail.

    If you wish to transfer your points balance permanently to your account on our new french website, please contact us via our contact form.

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    Si vous souhaitez transférer définitivement votre solde de points vers votre compte sur notre nouveau site français, veuillez nous contacter via ce formulaire.

    No, rewards are provided in the form of coupon codes and cannot be stacked/combined.

    Only one coupon code may be entered for a given order, inclusive of any other promotional offers, and applying one code will override and replace the other.

    No, of course not. You earned those points and we want to reward you and your ritual—whenever you're ready to do so.

    Yes! As long as the code hasn't been used, we can deactivate it and refund your points balance accordingly.

    Simply contact us at home@cafune.ca with the coupon code in question and the email address associated with your account, and we'll gladly assist.

    Yes! Please get in touch with us at home@cafune.ca with both account email addresses, and let us know which one you'd like to serve as your primary account.

    Yes! Our Ritual Rewards program is designed to give back to all of our valued customers.

    Simply contact us at home@cafune.ca with your account email address and order # and we can manually adjust your points balance as needed.

    Not to worry—our Ritual Rewards program platform is slightly limited in terms of which reviews may be automatically awarded points, but we do our best to keep up to date with manually verifying all others.

    It may take a bit of time, but your reviews will be verified and all eligible reviews will earn 250 points.